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Our Company Vision

Our goal is to maximise company performance for the benefit of customers, employees and shareholders. We intend to offer the best print and print management service in the North West of England.

This will be achieved by exceeding the expectations of all internal and external customers, driven by our accreditation to ISO 9001 (2000) and striving to offer the highest quality levels by continually improving all aspects of our activity.

We want our Customers, without exception, to be highly delighted with all elements of our service, such that they will not consider using alternative suppliers and will readily endorse us to their colleagues and business associates.

We want our Employees to benefit from a dynamic, interactive management approach in which they can fully realise their potential, gain satisfaction from being part of a very successful team and prosper as Blackburns prospers.

We want our Suppliers to consider us one of, if not the best customer to deal with.

We want all other people and organisations with whom we have contact to perceive us to be a beneficial influence and a pleasure to know.

In achieving our goals, Blackburns will strive to adopt modern management techniques and fully embrace the principles of Business Excellence and Total Quality Management, with this vision being shared by all company staff.

As a by-product of this Blackburns of Bolton will develop, enhance its profit making performance and be able to share these benefits with all customers and employees.

We confirm our total commitment and agreement to these goals.

Signed

The Board of Directors,
Blackburns.